Troubleshooting

Error B91D0003 Pin Pad API

no device found

Check the connectivity between pin pad device and

remote server by using below command csadm GetCardInfo=:cs2:cjo:USB0@<ip-address> where pin pad device is connected

SmartCard LoginUser= failed:

Enter the correct pin on pin pad device

Error related to timestampServer while running the script

Check the entry for timestamp server in script

PPD installation error

Check the logs for error and reinstall it using below command:

ppd –

config=C:ProgramData\Utimaco\PPD\ppd.cfg – install

Cngtool command not working

Check the Environment Variable