Troubleshooting

Cannot continue the execution because the session is in the kill state.

A severe error occurred on the current command. The results, if any, should be discarded.

1. Check if Security Server Application is Up & Running if the user is using simulator

2. Check if the Configuration File (cs_cng.cfg) has correct HSM IP Address configured.

Error B0680103

CryptoServer module

CXI FIPS mode

Algorithm not available in FIPS mode

RSA Algorithm is not supported in FIPS Mode.

While user is trying to create a key using cngtool command line utility, following error is seen:

E: NCryptOpenStorageProvider [Utimaco CryptoServer Key Storage Provider] returned: Error 0x80090011

Object was not found.

CreateKey= returned: Error 0x80090011

Object was not found.

1. Check if HSM is accessible.

2. Verify if the correct port number is used to connect to HSM.

While user is trying to create a key using cngtool command line utility, following error is seen:

E: NCryptEnumKeys returned: Error 0x80090010

Access denied.

ListKeys returned: Error 0x80090010

Access denied.

1. Check if correct Crypto User credentials are used.

2. User may not have the permission to access the key from specific group.

While user is trying to create a key using cngtool command line utility, following error is seen:

E: unsupported algorithm: AES

CreateKey= returned: Error 0x80090027

The parameter is incorrect.

Check if the supported algorithm type and size are mentioned while creating the key while using cngtool command line utility.