Common Issues and How to Resolve Them

Error

Diagnosis

C_Login [type=1] returned Error 0x00000102 (CKR_USER_PIN_NOT_INITIALIZED)

PKCS#11 slot is not initialized.

Error:Slot 0000 0000: p11cat.P11.getAuthState(Native Method): CS_GetSessionInfo returned Error 0x00000030 (CKR_DEVICE_ERROR)

  1. Verify HSM services are up and running.

  2. Check the IP entry is correct in cs_pkcs11_R3.cfg file.

Internal Server Error: Secret payload retrieval failure seen - please contact site administrator.

  1. Check barbican.log if HMAC and MKEK labels are correct.

  2. Restart Barbican service

Missing value auth-url required for auth plugin password

OpenStack admin credentials are not loaded. Resolve by running # source ~/devstack/openrc admin admin

List of hardware requirements