Troubleshooting

Error

Diagnosis

uti-demopki-cms-service

| 2023-07-19T12:25:07.271974301Z 2023-0719T14:25:07,271 |

INFO

| de.exceet.cms.server.cmp.CmpServlet:661 |

CMP: Error occurred: signature is not valid

ca-list -v DEMOPKI-INFRA-CA

  1. ca-update -signerConf 'device-name?hsmsimulator%algo?SHA256withECDSA%slot?1%hcfctx-id?hcf-session-ctx%key-label?DEMOPKIINFRA-CA' -name DEMOPKI-INFRA-CA

  2. ca:ca-restart

  3. ca-list -v DEMOPKI-INFRA-CA

Unable to find IRP Server record in SAS

image-3285451056-1.jpg

Add DNS SRV Record to DNS pointing to IDcentral Service.

E.g. _irp._tcp.utimaco.com TTL IN SRV 10 20 4604 irp.utimaco.com.

image-3285451056-2.jpg

Verify with nslookup.

image-3285451056-3.jpg


List of errors and their diagnoses