Log Locations and Interpretation | Utimaco Integration Guides

The following logs can be reviewed to check for errors:

Utimaco CNG provider log: The default path is C:\ProgramData\Utimaco\CNG\log. The path is configured in the CNG Provider configuration file, by default in C:\ProgramData\Utimaco\CNG\cs_cng.cfg. More information about the configuration file can be obtained in CNG Provider configuration section.
- This log contains errors related to the CNG provider. These include errors with the connection to the HSM, with the Keystore, or during the execution of cryptographic operations.

Error	Diagnosis
`cng_prov_session_open \| E: cs_open_connection [PORT@IP] returned: Error B902B03D` `CryptoServer API Windows` `tcp: can't get connection` `connection attempt refused` `cng_prov_open \| E: unable to open any device`	Error connecting to the cHSM. Please check that the cHSM port and IP are configured correctly in the configuration file and that the cHSM is running.
`cng_key_create \| E: cng_prov_exec returned: Error B0680001` `CryptoServer module CXI` `permission denied` `FinalizeKey \| E: cng_key_create returned: Error B0680001` `CryptoServer module CXI` `permission denied`	The User and password are incorrect, or the CXI Group is incorrectly configured in the CNG Configuration file.

List of Common Errors on the CNG Provider Log