Connection Problems

If you have problems connecting to the HSM, it is a good idea to make sure that your HSM is configured properly.

  • Verify your HSM is running

    >_Console

    export CRYPTOSERVER=288@<ipaddr>csadm GetState
    
  • Make sure your configuration file is configured according to your HSM (e.g. you typed in the correct IP address)

    >_Console

    p11tool2 GetSlotInfo=status
    
  • Verify that you are using the right libcs_pkcs11_R2.so, there are 32-bit and 64-bit versions.

  • Verify that the slot label set with the Label=… parameter agrees with the pki_token_name attribute in the pkispawn.conf file.