Troubleshooting

Error B91D0003 Pin Pad API

no device found

Check the connectivity between the PIN pad device and the remote server by using the below command csadm GetCardInfo=:cs2:cjo:USB0@<ip-address> where the PIN pad device is connected

SmartCard LoginUser= failed:

Enter the correct PIN on PIN pad device

Error related to timestampServer while running the script

Check the entry for the timestamp server in the script

PPD installation error

Check the logs for the error and reinstall it using below command:

ppd –

config=C:ProgramData\Utimaco\PPD\ppd.cfg – install

Cngtool command not working

Check the Environment Variable